What does the shape look like? Ok, so say you are calculating the surface area of the shape in the image below. You would calculate the area of both shapes (the vertical box and the horizontal one), then subtract the area of the left face of the left rectangle (it is 10x20). That way, you are subtracting the area from the tall box. Make sure when you calculate the area of the short box that you don't include the left face (which is non-existent because it is attached to the tall box). If this is still really confusing (don't blame you if it is!!), let me know and I will walk through and example with you. Hope this helps!!
To find the total surface area of a 3-D composite figure, calculate the surface areas of all individual shapes and subtract the areas of any shared base or face. This ensures that you do not double-count areas that are hidden or connected. In doing so, you accurately determine the total surface area of the composite figure.
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