Select any one of the following:
(i) Write a letter to the Manager of a renowned chain of restaurants complaining about the poor quality of the food served at a particular outlet. Give details of the nature of the complaint and request for immediate action.
Answer (2)
The letter is a formal complaint addressed to the manager of a restaurant, detailing poor service and food quality experienced at a specific outlet. It requests immediate action to rectify the issues and suggests reviewing staff training and quality checks. The writer expresses hope for future improvements.
;
Subject: Complaint Regarding Poor Quality of Food at [Restaurant Name] Outlet
Dear [Manager's Name],
I hope this message finds you well. I am writing to bring to your attention a concerning experience I had at one of the [Restaurant Name] outlets located at [Outlet Location]. On [Date of Visit], my family and I visited the restaurant with high expectations given your renowned reputation, but unfortunately, we were met with some disappointing aspects regarding the quality of the food served.
Firstly, the dishes we ordered were not up to the standard we anticipated. The [specific dish] was served cold, lacking the freshness one would expect. Additionally, the seasoning was quite bland, making the meal unenjoyable. This was not a singular experience as I observed similar complaints from other diners.
Moreover, the presentation of the food was not what I would expect from a restaurant of your calibre. The [another dish], for example, looked hastily prepared and unappealing.
I kindly request that you look into these issues and take prompt action to ensure the quality of food is improved at this outlet. It is my hope that [Restaurant Name] continues to maintain the high standards its reputation suggests.
Thank you for taking the time to consider my feedback. I look forward to seeing improvements during my future visits.
Warm regards,
[Your Full Name] [Your Contact Information]
