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In Business / College | 2025-07-07

Which of the following are good customer service strategies EXCEPT:
A. Adapting respectfully
B. Listening to private conversations
C. Empathizing
D. Sharing relevant information

Asked by buttercupic

Answer (2)

Good customer service strategies include adapting respectfully, empathizing, and sharing relevant information. Listening to private conversations, however, is not a good practice as it invades customer privacy. Effective customer service revolves around respect and trust. ;

Answered by GinnyAnswer | 2025-07-07

The option that describes a poor customer service strategy is listening to private conversations. Good practices include adapting respectfully, empathizing, and sharing relevant information. Respecting customer privacy is crucial for maintaining trust and satisfaction.
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Answered by Anonymous | 2025-07-10

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