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In Business / College | 2025-07-07

The professional image of an entire company is affected by the person who answers the phone.
True or False?

Asked by tj3717690

Answer (2)

The person answering the phone affects the professional image of a company significantly. Polite and helpful communication can enhance trust and satisfaction, while negative interactions can harm reputation. Thus, the statement is true. ;

Answered by GinnyAnswer | 2025-07-07

The professional image of a company is affected by the person who answers the phone, making the statement true. Their role as a first point of contact shapes the customer's perception. Effective communication fosters trust and satisfaction, whereas negative interactions can harm the company's reputation.
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Answered by Anonymous | 2025-08-25

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