If an MNC faces high resistance due to cultural misfit, HR should: A) Mandate uniform global rules B) Withdraw from that market C) Introduce cultural training D) Switch to automation
Answer (1)
When a multinational corporation (MNC) faces high resistance due to a cultural misfit, it's crucial for the company to address the issue thoughtfully to align better with the local market. Let’s examine each option provided:
Mandate uniform global rules (Option A): This approach might not be effective as it doesn't consider local cultural differences. Enforcing a one-size-fits-all policy might exacerbate the resistance rather than alleviate it.
Withdraw from that market (Option B): This is a drastic move and should be considered only when all other strategies fail. Exiting a market can lead to loss of potential growth opportunities and investment.
Introduce cultural training (Option C): This is the most effective and strategic option to address cultural misfit. Cultural training involves educating employees about local customs, values, and business etiquette, which can improve understanding and cooperation. By investing in cultural training, the MNC demonstrates a commitment to integrating with the local culture, building better relationships, and potentially overcoming resistance.
Switch to automation (Option D): While automation can improve efficiency, it does not directly address cultural issues. This option might solve operational problems but is unlikely to mitigate cultural resistance.
Given this analysis, the most suitable choice for an MNC facing cultural resistance would be Option C: Introduce cultural training . By adopting this approach, the company can promote cultural understanding and adaptability, which are vital for successful international operations.
