Q.4 What is New Public Administration? Write the main characteristics of New Public Administration.
Answer (1)
New Public Administration (NPA) is an approach to public administration that emerged in the late 1960s and early 1970s as a response to the limitations of traditional public administration models. It originated in the United States during a period of significant social change and unrest, and it sought to address the criticisms of public administrations as being too hierarchical, rigid, and out of touch with public needs.
The main characteristics of New Public Administration include:
Social Equity : NPA emphasizes the importance of social equity and fairness in public service delivery. It advocates for the reduction of inequalities and seeks to ensure that public services are distributed fairly and justly among all members of society.
Citizen Engagement : It stresses the need for greater civic engagement and participation of citizens in decision-making processes. NPA encourages governments to be more responsive to the needs and demands of the public.
Innovation and Flexibility : Unlike traditional models, NPA supports innovation and flexibility in administrative practices. It encourages breaking away from rigid structures and processes to better adapt to changing societal needs.
Problem-Solving Approach : NPA takes a problem-solving approach rather than a rule-based or procedure-focused perspective. It focuses on finding solutions to issues and delivering effective outcomes.
Decentralization : It promotes decentralization of authority and decision-making to bring government closer to the people, allowing for more localized and contextual management of public affairs.
Accountability and Transparency : NPA stresses the importance of accountability and transparency in government operations to build trust and legitimacy among citizens.
New Public Administration represents a significant shift from the traditional bureaucratic approach—addressing contemporary concerns about effectiveness, responsiveness, and the role of public administration in promoting social justice.
