SSgt Williams needs to conduct a counseling session with her subordinate. Because of the nature of the topic, she wants to be on the same page as him, especially when it comes to developing solutions. Since her subordinate is new to the Air Force, she hopes to provide guidance and advice to keep him moving in a positive direction. This scenario BEST describes which of the following approaches to interpersonal communication?
A. Combined
B. Nondirective
C. Directive
Answer (2)
The best approach to interpersonal communication in this scenario is C. Directive. SSgt Williams is guiding her subordinate while also considering his input to develop solutions. This approach supports her goal of offering specific advice and direction, especially for someone new to the Air Force.
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The scenario described in the question best aligns with the 'Combined' approach to interpersonal communication.
Here's why:
Combined Approach : This approach involves elements of both directive and nondirective communication. In a combined approach, the leader or counselor actively participates in the discussion, offering guidance and advice while still engaging the subordinate in the development of solutions and plans.
Need for Guidance and Solutions : SSgt Williams wants to ensure that her subordinate is on the same page, particularly in developing solutions together. This indicates her willingness to listen (a nondirective element) and provide guidance (a directive element).
Counseling and Feedback : Because the subordinate is new to the Air Force, it's critical that Williams provides guidance to aid their development. This suggests a need for a balanced approach, where the subordinate’s input is valued, and mentorship is provided.
Encourages Participation : By involving the subordinate in the solution development process, it encourages active participation and communication, which helps build trust and understanding.
Therefore, the best choice is the Combined approach, which mixes directive advice-giving with nondirective empathy and engagement. This combination is particularly useful in teaching and guiding new members of an organization, such as the Air Force.
